Audit Documentation and Records Administrator

JLL empowers you to shape a brighter way
.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL empowers you to shape a brighter way
.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Audit Documentation & Records Administrator - JLL
What this job involves:

If you're the person who keeps everyone organized, keeps track of what's due, and makes sure nothing slips through the cracks, we'd like to meet you. You'll join JLL's Global Programs team supporting a global technology client as the central keeper of their master audit records. These records track compliance across ISO 9001, ISO/IEC 27001, ISO 22301, ISO 45001, ISO 14001, and the client's own workplace and facilities audit programs.

You'll keep them current, complete, and easy to find, and you'll make sure the right people have what they need throughout the audit cycle. This is a coordination and records role, not an auditing role - you won't judge compliance or sign off on findings, but your work ensures the people who do have everything organized and on time. At JLL, we are collectively shaping a brighter way, and roles like this one, built on precision and reliability, are what make that possible for our clients and our teams alike.

What your day-to-day will look like:

• Collect status updates, evidence, findings, and corrective-action details from theme owners, risk owners, and subject-matter experts, following up when submissions are overdue
• Maintain the master audit checklist and its summary dashboard in Excel, keeping it accurate, well formatted, and free of broken formulas or links
• Build and maintain an indexed evidence repository, applying consistent file-naming and version-control conventions so every document traces back to its checklist item
• Track corrective-action target dates and send reminders as deadlines approach or pass
• Distribute current checklists, extracts, and reports to auditors, management, and certification bodies, managing access in line with the material's confidentiality classification
• Prepare monthly readiness reports, open-action logs, and escalation reports for overdue submissions
• Coordinate across internal audit, facilities, HSSE, and leadership, including scheduling interviews and assembling audit support packages (expect this to take about 30-40% of your time, depending on the audit cycle)

Required Qualifications:

• HS diploma or GED
• 2+ years of experience in records management, document control, administrative support, or compliance coordination
• Strong working knowledge of Microsoft 365, especially Excel (data entry, basic formulas, filters, and protecting/unprotecting sheets), plus SharePoint or another document-management or records system
• Strong organizational skills and attention to detail when filing and cross-referencing
• Comfort following up with multiple stakeholders and chasing outstanding submissions
• Discretion handling confidential and private-classified material
• Clear written communication for status reports and distribution notices
• Ability to travel as needed

Preferred Qualifications:

• Prior exposure to ISO-based management systems (9001, 27001, 22301, 45001, or 14001) in a coordination or support capacity, though certification or technical expertise is not required
• Experience supporting global or cross-regional teams, with comfort navigating different time zones and ways of working - part of what sets JLL apart is our culture of collaboration, locally and across the globe
• Familiarity with facilities, HSSE, or corporate real estate environments
• Experience preparing reports or…