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Senior Concierge Team Lead, Customer Success

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 96305 - 113300 USD Yearly USD 96305.00 113300.00 YEAR
Job Description & How to Apply Below
A leading crypto company is seeking a Supervisor for the Concierge on their Customer Success Team in Springfield, Illinois. This role involves leading a dedicated team to manage high-value customer relationships and enhance the overall customer experience. Candidates must have a FINRA License and a background in customer management or fintech. The work culture is intense and requires individuals passionate about redefining financial systems.

Competitive salary ranging from $96,305 to $113,300+ with bonus and equity options.
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Position Requirements
10+ Years work experience
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