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Customer Experience Specialist - Car Buying & Appraisals

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: CarMax
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 24000 - 36000 USD Yearly USD 24000.00 36000.00 YEAR
Job Description & How to Apply Below

Car Max is hiring a Customer Specialist to guide customers through the car-buying and selling journey, including appraisals, test drives, and financing applications. You will document vehicle condition, manage paperwork, and ensure accurate billing while collaborating across teams to deliver a seamless, customer-focused experience.

The role emphasizes honesty, transparency, and adherence to Car Max EH&S guidelines while delivering exceptional service.

The Customer Experience Specialist
- Car Buying & Appraisals role at Car Max is now open for applications in Springfield, IL, United States.

This posting is for the Customer Experience Specialist
- Car Buying & Appraisals role at Car Max, based in Springfield, IL, United States.

We are looking to fill the Customer Experience Specialist
- Car Buying & Appraisals position at Car Max in Springfield, IL, United States.

Join us at Car Max as our next Customer Experience Specialist
- Car Buying & Appraisals in Springfield, IL, United States.

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