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Airline Customer Advocate — Craft Seamless

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Southwest Airlines Co.
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 41000 USD Yearly USD 28000.00 41000.00 YEAR
Job Description & How to Apply Below
Position: Airline Customer Advocate — Craft Seamless Travel

Southwest Airlines is looking for a Customer Service Agent in Springfield to assist customers at the ticket counter, the departure area, and the administration office. You will handle transactions, resolve issues, and ensure a friendly travel experience for clients and passengers.

The role emphasizes strong communication, teamwork, and the ability to work under pressure, while providing accurate information and completing administrative tasks as needed.

Are you ready to take on the Airline Customer Advocate — Craft Seamless Travel role at Southwest Airlines Co.?

Consider building your career as a Airline Customer Advocate — Craft Seamless Travel at Southwest Airlines Co.

The Airline Customer Advocate — Craft Seamless Travel position in the Management & Operations, Sales field is open for applications.

We have an opening for a Airline Customer Advocate — Craft Seamless Travel in Springfield, IL, United States within Management & Operations, Sales.

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