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Guest Experience Pro: Front Desk & Scheduling

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Springfield Clinic
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34000 - 52000 USD Yearly USD 34000.00 52000.00 YEAR
Job Description & How to Apply Below

Springfield Clinic is seeking a Patient Access Specialist to be the welcoming face for guests and their families, handling calls, check-in, and data verification. You will schedule appointments, collect payments, and route inquiries to Care Teams to ensure a smooth patient experience.

This role emphasizes accuracy, HIPAA compliance, and proactive customer service in a fast-paced environment. Training opportunities include CMAA exam eligibility within one year of employment.

Consider building your career as a Guest Experience Pro:
Front Desk & Scheduling at Springfield Clinic.

Learn more about the Guest Experience Pro:
Front Desk & Scheduling role in the description above.

We appreciate your interest in this position.

Join Springfield Clinic and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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