Customer Operations Representative - Purina Animal Nutrition
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Customer Operations Representative - Purina Animal Nutrition
This role supports the Midwest Region which includes MO, IA, MN, WI, IL – The ideal candidate will be located in one of these 5 states.
Hours:
7am-4:30pm CST.We're looking for a person with a customer service mindset and high levels of empathy, poise, and professionalism. A passion for animals large and small is a bonus. The ideal candidate is a team player with a service-minded personality who enjoys interacting with people via phone and email. This role supports the Midwest Region which includes MO, IA, MN, WI, IL – You must be located in one of these 5 states.
Hours:
8am-4:30pm CST.
This is a full-time role handling orders, inquiries, concerns, and requests about Purina products and services via phone, email, and fax.
Key Roles/Responsibilities- Order Management:
Involves managing a set of customers from time-of-order entry to invoicing.
Must have skills in problem solving, decision making, customer relationship, process development and improvement. - Problem Solving and Decision Making:
Provides direction to cross-functional teams to meet customer fulfillment expectations, while ensuring company business processes are followed and appropriate cost and quality considerations are made.
Identifies problems
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