Bank Customer Experience Specialist
Listed on 2026-11-04
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Customer Service/HelpDesk
Banking & Finance -
Finance & Banking
Banking & Finance
Heartland Bank and Trust Company in Springfield, IL is seeking a Customer Care Representative I to provide information and solutions to callers about bank products and services. You will handle inquiries via phone, email, and chat, resolve issues promptly, and aim to retain and grow customer relationships through service and cross-selling.
The role emphasizes clear communication, problem-solving, and the ability to multi-task in a fast-paced, customer-focused environment.
We would love to welcome a new Bank Customer Experience Specialist I to our group in Springfield, IL, United States.
Step into the Bank Customer Experience Specialist I role at Heartland Bank and Trust Company in Springfield, IL, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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