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Field Service Engineer - Chicago, IL; Company Vehicle

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Videojet Technologies
Full Time position
Listed on 2025-12-03
Job specializations:
  • Energy/Power Generation
    Field/Service Technician
Job Description & How to Apply Below
Position: Field Service Engineer - Chicago, IL (Company Vehicle)

Field Service Engineer – Chicago, IL (Company Vehicle)

You will be the eyes and ears of Videojet, delivering service and support to customers while traveling throughout the region. You will work closely with an office‑based technical support team and never be on the job alone.

About the role

The Field Service Engineer provides ongoing care for Videojet equipment, installs products, diagnoses issues, and builds trusted advisor relationships with customers. You will promote service agreements and new technology while ensuring customer satisfaction.

Location & Travel

This role is based in Chicago, IL – Northwest Indiana or the surrounding areas and is fully remote. You will travel 100 % within a 2‑hour radius of Chicago, with occasional overnight trips. For training you will attend consecutive weeks in Wood Dale, including weekends. You will be supplied with a company‑provided vehicle for travel.

Key Responsibilities
  • Travel within a 2‑hour radius of Chicago, with occasional overnight travel.
  • Provide ongoing care and support for customer equipment.
  • Install Videojet products and solutions at customer locations.
  • Diagnose and resolve challenges and problems.
  • Build trusted advisor relationships with customers and develop excellent relationships.
  • Promote service agreements and newer technology to extend Videojet’s footprint in the market.
Qualifications
  • Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends).
  • 2 years of technical experience repairing, troubleshooting, and diagnosing diverse equipment.
  • Basic computer and technical skills (email, software applications, Microsoft Word).
  • Valid driver’s license and clean driving record.
Benefits
  • Company vehicle and company phone.
  • Medical, dental, vision insurance and 401(k) with immediate match.
  • Training and development opportunities.
  • Employee referral program.
  • Paid parental leave.
  • Employee Assistance Program (legal, financial, counseling resources).
  • Compensation package that includes a base salary and unlimited bonus opportunities.
Compensation

The compensation range for this role is $28.00‑$30.00 USD per hour. This job is also eligible for bonus pay.

Equal Employment Opportunity

Veralto Corporation and all Veralto Companies are committed to equal opportunity. We welcome candidates of all backgrounds. The EEO posters are available here.

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