Quality Specialist

Job Description

Under general direction, the Quality Specialist manages, performs and coordinates highly specialized and essential quality management activities for the Quality Integration Section of the Office of Correctional Medicine in accordance with policies and standards of performance. This position may require travel to, including but not limited to, correctional facilities.

• 25% Of the Time: Responsible for education and training programming for OCM staff, partners and stakeholders as to quality improvement plans, continuous process improvement initiatives, and quality improvement data analysis reporting; establishes and communicates clear and concise roles and responsibilities internally and externally in advancing quality improvement programming; understands the stages of group development and is able to develop the team's capacity to collaborate and achieve sustainable improvement;
  
  leads by example to develop multi-disciplinary, cross-functional team capacity to perform improvement projects independently, illustrating the proper use of methodology and tools as the project proceeds through its phases.
• 20% Of the Time: Utilizing best practices and appropriate quality management tools, investigates, plans, organizes, interprets, observes and analyzes various sources of information and clinic workflows in support of quality management reports and University and/or departmental business operations. Conducts research assignments involving the evaluation, selection and compilation of data and information from a wide variety of sources; prepares reports which require the synthesis or integration of a variety of subject areas or the summation of the individual contributions of staff members or sub-units.
  
  Gathers and maintains statistical data for administrative reports, clinic utilization statistics, utilization reviews; reviews and analyzes of complex data provided by the staff, as well as from additional sources, including qualitative surveys, quantitative audits and evidence-based best practices and literature reviews. Provides comprehensive and timely reports and detailed analysis for administrative use.
• 20% Of the Time: Participates as a consultant in the implantation of chart review tools, standards of care, outcome measures, etc. Researches and utilizing best practices and appropriate quality management standards and tools, investigates, plans, organizes, interprets, observes and analyzes various sources of information and clinic workflows in support of quality management reports and trainings and University and/or departmental business operations.
  
  Conducts research assignments involving the evaluation, selection and compilation of data and information from a wide variety of sources; prepares reports which require the synthesis or integration of a variety of subject areas or the summation of the individual contributions of staff members or sub-units. Gathers and maintains statistical data for administrative reports, clinic utilization statistics, utilization reviews; reviews and analyzes of complex data provided by the staff, as well as from additional sources, including qualitative surveys, quantitative audits and evidence-based best practices and literature reviews.
  
  Provides comprehensive and timely reports and detailed analysis for administrative use.
• 10% Of the Time: Provides clinical expertise and participates in the design of audit methods and instruments to measure performance and service delivery, identification of opportunities for improvement, development of action plans for resolution of issues identified by OCM staff, stakeholders and partners, site visits and audits. Coordinates, assists, trains and evaluates quality management processes regularly in specific segments and as assigned.
  
  Performs routine inspections and quality tests. Performs inter-rater reliability as directed. Analyzes and makes recommendations for staff training needs. Identifies clinical problem areas and recommends correction of deficiencies. Develops, implements and maintains systems to ensure effective and high-quality health care.
• 10% Of the Time: Reviews, evaluates, develops, and interprets OCM, partner and stakeholder policies and operational procedures and communicates updates to involved parties, including through formal training sessions. With input from OCM leadership and staff members, answers complex nursing inquiries and resolves problems that require the interpretation, explanation, and justification of quality management and programmatic policies and procedures. Produces documents which may be proprietary or highly sensitive and confidential.
  
  Documents may include, but not be limited to, standards, performance and accountability reviews which include mortality and morbidity studies. Recommends new training initiatives.
• 5% Of the Time: Serves as a liaison providing authoritative information, assistance, and advice to departments, various constituencies, stakeholders, and individuals at all…