Restaurant Supervisor - President Abraham Lincoln Springfield, DoubleTree Hilton Hotel

Restaurant Supervisor - President Abraham Lincoln Springfield, a Double Tree by Hilton Hotel

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The bustling President Abraham Lincoln Springfield - a Double Tree by Hilton Hotel is seeking a full‑time Restaurant Supervisor to join their Food and Beverage team! This 320‑room property is in downtown Springfield, a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library. Illinois State Museum, Knights’ Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes away.

Shift Pattern: candidates should be available to work both AM and PM shifts, any day of the week, weekends, or holidays as needed.

Pay Rate: $18.00 per hour.

The Benefits: Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment. They offer the following benefits:

• Access to your pay when you need it through Daily Pay
• Medical insurance coverage for you and your family
• Mental health resources
• Best‑in‑class paid time off (PTO)
• The Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt‑free education: access to a wide variety of educational credentials (e.g., college degrees, high school completion, literacy, professional certificates, and more)
• Career growth and development
• Team member resource groups
• Recognition and rewards programs
• Available benefits may vary depending upon property‑specific terms and conditions of employment.

What will I be doing?

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations.
• Monitor, observe, and assist in evaluating team member performance.
• Support and assist team members in handling guest inquiries and requests, and in resolving guest complaints.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Assist in monitoring inventory and inventory control.

What are we looking for?

We expect demonstration of Hilton’s Vision, Mission, and Values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.

Key attributes:
Quality, Productivity, Dependability, Customer focus, and Adaptability.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And our amazing Team Members are at the heart of it all.

Work Location: President Abraham Lincoln Springfield – a Double Tree by Hilton Hotel

Schedule: Full‑time

Brand: Double Tree by Hilton

Job family: Bars and Restaurants

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industry: Hospitality

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