Guest Experience Specialist
Listed on 2026-10-15
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Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Hilton seeks a Guest Service Agent to warmly welcome guests, manage check-in/check-out, and provide local knowledge. You will use the POS system to process payments and upsell hotel services, ensuring memorable stays with a focus on guest satisfaction and efficient service.
Ideal candidates have strong communication, a hospitality mindset, and a passion for light and warmth in guest interactions across all touchpoints.
The Guest Experience Specialist position in the Sales, Other field is open for applications.
We are currently recruiting a Guest Experience Specialist for our team in Springfield, IL, United States.
This is a strong opportunity to take on the Guest Experience Specialist role at Hilton.
As a Guest Experience Specialist, you will play an important part at Hilton in Springfield, IL, United States.
We invite applications for the Guest Experience Specialist position located in Springfield, IL, United States.
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