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Hotel Operations Lead: Drive Guest Experience & Profit

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Crowne Plaza Springfield - Convention CTR
Full Time position
Listed on 2026-10-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 75000 - 120000 USD Yearly USD 75000.00 120000.00 YEAR
Job Description & How to Apply Below

Driftwood Hospitality Management's Springfield property is seeking a seasoned hotel leader to assist in managing daily operations, drive guest satisfaction, and maximize profitability through cost and labor controls.

As acting GM when needed, you will oversee departments, recruit and develop management staff, review forecasts and budgets, and ensure compliant service standards across outlets. This is a full-time, on-site role requiring 4+ years of leadership in a full-service hotel.

Join us at Crowne Plaza Springfield
- Convention CTR as our next Hotel Operations Lead:
Drive Guest Experience & Profit in Springfield, IL, United States.

We invite applications for the Hotel Operations Lead:
Drive Guest Experience & Profit position located in Springfield, IL, United States.

The following opening is for a Hotel Operations Lead:
Drive Guest Experience & Profit with Crowne Plaza Springfield
- Convention CTR.

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