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Hospitality Operations Leader — Guest Experience & Profit

Listing for: Crowne-Plaza-Hotel
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR

Job Description & How to Apply Below

Driftwood Hospitality Management is seeking an experienced hotel operations leader to assist the General Manager in Springfield, IL. You will oversee all outlets, ensure guest satisfaction, and drive profitability through effective cost and labor control.

Responsibilities include forecasting, budget development, staffing, and coaching department heads to achieve brand standards and service excellence. 24/7 operations demand flexible scheduling and strong leadership.

We are looking to fill the Hospitality Operations Leader — Guest Experience & Profit position at Crowne-Plaza-Hotel in Springfield, IL, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hospitality Operations Leader — Guest Experience & Profit role in the description above.

We appreciate your interest in this position.

Join Crowne-Plaza-Hotel and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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