ERP Business Analyst

Compensation: 100000.

-140000. / Annually

Our client, an industry leading manufacturer of precision metal and steel components, has an immediate need for an experienced ERP Business Analyst
, to join their winning team in Springfield.

Our candidate of choice will play a crucial role in supporting our Epicor ERP system. You will analyze business requirements, develop solutions, and providing technical support to end-users, and bring a strong background in Epicor ERP, excellent problem-solving skills, and a passion for helping others.

• Collaborate with stakeholders to gather and document business requirements
• Analyze existing processes and recommend improvements using Epicor ERP
• Create detailed functional specifications and process documentation
• Develop and customize Epicor solutions, including reports, dashboards, and workflows
• Utilize Epicor’s customization tools (e.g., BPM, dashboards, and custom code) to enhance system functionality
• Perform system testing and validation to ensure quality deliverables
• Provide first-level technical support for Epicor ERP users
• Troubleshoot and resolve system issues and user inquiries efficiently
• Maintain documentation of issues, resolutions, and knowledge base articles for root cause analysis of systemic issues
• Assist in developing training materials and conducting user training sessions
• Support end-users in the effective use of the Epicor system, promoting best practices
• Stay updated on Epicor enhancements and industry trends
• Participate in system upgrades and improvements to optimize functionality

• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field
• Proven experience with Epicor ERP, preferably in a similar role
• Familiarity with manufacturing or distribution processes
• Experience with integrations and API usage
• Strong analytical and problem-solving skills
• Proficiency in SQL and experience with reporting tools (e.g., SSRS, Epicor Report Designer)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Experience in a help desk or technical support role is a plus

• We offer an excellent benefit package
• Paid Vacation & PTO Time
• Eleven (11) Paid Holidays
• Life Insurance
• 401K
• 100% Tuition Reimbursement

Please apply today to be immediately considered for the role!