IT Support Technician

IT Support Technician role at Hanson Professional Services Inc.

2 days ago Be among the first 25 applicants

Hanson is a dynamic, employee‑owned consulting firm of more than 450 employees providing a full range of multi‑disciplined engineering, scientific, and allied services throughout the USA.

Integrity | Commitment | Quality | Relationships | Innovation

We are seeking a detail‑oriented, thorough, and organized help desk employee to join our growing team. In this position, you will be responsible for providing technical assistance and support to internal clients with computer systems, hardware, or software issues. You will also respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

• 5+ years' experience in the field of Information Technology.
• Software and hardware troubleshooting skills.
• Knowledge of client/server network protocols and Internet/Intranet applications.

• A+ and Network+ Certifications.
• Experience in Helpdesk Support with extensive knowledge of computer hardware, software, and network systems.
• Experience providing remote support.

• Must be able to collaborate remotely with colleagues in other offices.
• Candidate must be willing to accept out‑of‑town travel assignments and to work overtime to meet project demands.
• Must possess a valid driver's license.

The salary range for this position is between $24 - $29 per hour, depending on experience.

• Competitive compensation
• Performance bonuses
• 401(k) with matching contribution
• Employee Stock Ownership Plan
• Comprehensive health & well‑being plans
• Financial wellness plans
• Work‑life balance programs

• Monthly educational webinars
• Leadership training
• Lunch & learn development sessions
• 24/7 access to thousands of skill‑building courses
• Mentorship opportunities
• Award‑winning internship program
• Employee recognition
• And so much more!

We do not accept unsolicited resumes from recruiters or agencies/staffing firms. Resumes are only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.

• Mid‑Senior level

• Full‑time

• Information Technology

• Civil Engineering