Identity & Access Systems Operations Specialist ; Information Services Specialist Opt. S; UMP

Job

Requisition  Posting Date: 10/17/2025 Closing Date: 10/30/2025
Agency:
Department of Innovation and Technology
Class

Title:

INFORMATION SERV SPECIALIST I – 21161
Skill Option:
System Services
- Information Technology- UMP Credential
Bilingual Option:
None
Salary:
Anticipated Starting Salary: $5,637/Monthly;
Full Range: $5,637 – $8,026/Monthly
Job Type: Salaried
Category:
Full Time
County:
Sangamon

Number of Vacancies : 1
Bargaining Unit Code: RC063 Professional Employees, Educators, Juvenile Justice School Counselors and Special Education Resources Coordinators, and Physicians AFSCME
Merit Comp Code:
None
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants must apply electronically through the State of Illinois career portal.
Proof of educational coursework is required. Acceptable proof includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates for the position of Identity & Access Systems Operations Specialist I. The role involves assessing DoIT and other state agencies’ identity and access management systems, monitoring systems for operational and security issues, assisting in investigations of alleged computer security incidents, and conducting ongoing education to stay current with industry developments.

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent on position)
• 10–25 days of paid vacation annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13–14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre‑tax programs – Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

• Under immediate supervision, serves as an Identity & Access Systems Operations Specialist I for DoIT.
• Assists in operation of assigned systems to prevent unauthorized access.
• Assists in assessing DoIT and other state agencies’ identity and access management systems and procedures.
• Monitors systems for operational and security issues.
• Assists in investigations of a limited nature of alleged computer security incidents.
• Keeps abreast of new developments in IT by continuing education through online training, meetings, seminars, and conferences.
• Performs other duties as required or assigned within the scope of duties enumerated above.

• Completion of two (2) years of college with coursework in computer science or a directly related field.
• OR satisfactory completion of an agency‑sponsored training program. Qualified state employees in the Upward Mobility Program may have the stated requirements waived upon successful completion of proficiency tests and training programs.

• Experience setting up users, groups, and permissions, handling authentication processes, and integrating these systems into an organization’s IT infrastructure using Microsoft Active Directory, Microsoft Azure AD, and Okta.
• Knowledge of securing user access and resources using network access, identity, and access management processes.
• Knowledge of user authentication, role‑based access control, Single Sign‑On (SSO), and Multi‑Factor Authentication (MFA).
• Skill using diagnostic tools (e.g., system monitoring tools, SPLUNK, event logs) to identify problems or failures in systems, networks, or applications.
• Experience identifying and mitigating identity attacks such as social engineering, password spray, dictionary attacks, and pass‑the‑hash.
• Familiarity with NIST Special Publications 800‑63 for digital identity…