VBMS Help Desk Pro - First-Line Support & Tickets
Listed on 2026-10-07
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
247
Hire is seeking a Help Desk Support Specialist to provide first-level support for the Veterans Benefit Management System (VBMS). You will handle inquiries via phone, email, and web-based channels, create and manage support tickets, and ensure timely incident resolution.
Ideal candidates have 3+ years in help desk or application support, strong customer service skills, and experience with enterprise or SaaS applications. Experience with Service Now or ITIL is a plus.
Our team is growing, and we are hiring a VBMS Help Desk Pro
- First-Line Support & Tickets in Springfield, IL, United States.
Join 247
Hire and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the VBMS Help Desk Pro
- First-Line Support & Tickets role at 247
Hire, based in Springfield, IL, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).