DevOps, SRE, and Integrations Engineer

At Evident, we deliver optical technology that pushes the limits of scientific discovery. Evident supplies advanced solutions that help make the world safer and healthier. Committed to developing new technologies and delivering world-class customer service, our responsibility goes beyond manufacturing products—we are pioneers. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.

Evident's Digital Pathology (DP) division deploys whole slide imaging digital pathology systems in clinical hospital environments across the United States and internationally. This role is responsible for the hands‑on deployment, commissioning, configuration, and ongoing operational support/reliability of Evident Digital Pathology's Linux‑based infrastructure deployed at customer sites.

This role requires a person that can work with multiple levels of customers from the users to executives but also ability to be deeply techincal

• Remotely commission new Evident Digital Pathology product nodes at customer sites following established deployment standards
• Configure network settings, remote access, storage mounts, and system services to meet diverse customer environment requirements
• Interface directly with customers IT teams on network and systems provisioning, firewall rules, DNS, NTP, SSO integrations, and SSL certificate requirements
• Remotely support field service engineers on site with technical guidance and escalation

• Administer production Linux systems across multiple customer sites — this is a heavily hands‑on Linux role where the command line is your primary working environment
• Manage system services, diagnose failures, manage dependencies, and ensure platform uptime across a diverse customer deployment portfolio
• Maintain kernel parameters and hardware‑level settings to optimize system behavior for medical imaging workloads
• Manage package repositories, dependency resolution, and software installation through proxied package management systems
• Administer remote access infrastructure including jump client services, RDP configuration, and display manager setup
• Maintain system configuration consistency across multiple customer sites including network storage, certificates, and package repositories
• Monitor system health using log analysis, process monitoring, disk usage tracking, and network interface statistics
• Perform file system management including network storage mounts, persistent mount configuration, and storage health monitoring

• Monitor and maintain distributed database replica sets across production clinical deployments
• Manage database connection strings, authentication configuration, and network port accessibility
• Investigate database‑related application failures using log analysis and direct querying tools
• Diagnose and resolve service failures, connectivity issues, and performance degradation in production clinical environments
• Perform root cause analysis and prepare clear incident reports for both engineering and executive audiences

• Configure and validate integrations between Evident Digital Pathology systems and customer infrastructure including network storage, SSO, and certificate authorities
• Support LIS and IMS integration work as the customer integration portfolio grows
• Communicate technical requirements and findings to customer’s IT and security teams in clear professional verbal and written form
• Maintain and improve commissioning runbooks and deployment standards
• Document deployment state, known issues, and handoff notes for each customer site
• Contribute to the development of monitoring, alerting, and reliability standards across the…