Project Manager, Operations Manager, Program ​/ Project Manager

Who We Are:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Position Summary Reports to the Vice President of Operations or the Director of Operations, the Project Manager is responsible for overseeing the custodial services at the GSA Paul Findley Building with work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed to achieve a the highest level of independence position.

Position Details

• Shift: Full-Time
• Days: Monday-Friday
• Hours: 8am-4pm but must be flexible to be able to cover 7am-3pm shift when needed.
• Pay Rate: Salary position. $55,199 annually with benefits
• Location: GSA Springfield Illinois at the Paul Findley Building

• Work with the Operations department to generate ideas and approaches to maximize growth and efficiency opportunities. Communicate a vision for how the site supports and furthers the Company's mission, aligning systems, culture, and structure to ensure consistency and meet contract needs.
• Maintain compliance with Ability One contract. Review and update Standard Operating Procedures to ensure consistency in service delivery. Provide safe environment for all workers and customers. Ensure Safety Data Sheets are organized and current. Follow and enforce OSHA (Occupational Safety and Health Administration) regulations. Complete incident and accident reports in accordance to Company policies. Take preventative and corrective action as needed.
  
  Conduct safety training, inspections, and ensure workers utilize Personal Protective Equipment.
• Make and project estimates on revenue and expenses for future months and fiscal year. Review and propose budget updates. Monitor labor, supply and equipment expenses and take appropriate action to meet budgets. Provide operational and expenses data for contract negotiations.
• Order chemicals and other supplies necessary to meet the contract needs and maintain proper inventory levels-ensuring the site is properly stocked.
• Schedule workers to perform contract requirements and forecast staffing needs by tracking trends in contract needs and changes.
• Manage special project scheduling requirement and complete contractual paperwork.
• Ensure work is performed in accordance with the contract's statement of work and in compliance with Company policies and procedures, applicable law and regulations, customer requirements, and quality and safety standards. Monitor operational metrics to measure personnel and productivity for lines of business using industry benchmarks and contract requirement standards to baseline expectations.
• Develop professional working partnerships with current and potential contracting representatives, subcontractors, vendors, and site occupants. Develop and establish communication methods, using routine and periodic meetings, proactive preparation and reporting and prompt response and resolution of customer complains.
• Monitor the results of various Quality Control (QC) efforts and ensure all QC audits and safety documents are completed and on file for inspection. Deliver accurate and timely reporting and analysis of key performance indicators (KPI) and trends on site. Relay information to workers and upper management about updates or changes to the contract in a timely, accurate manner. Assist Operations and Quality leadership in establishing metrics and managing customer expectations and ensure contract requirements are performed in accordance with the contract.
• Monitor and ensure Operations services at the site are meeting the needs of the clients…