Head of Insights & Assumption Management

Head of Experience Insights & Assumption Management

Full-Time

Boston, MA or Springfield, MA

The Opportunity

Mass Mutual is looking for an exceptional, well-rounded, highly motivated and collaborative actuary to lead the Experience Insights & Assumption Management team of 10 professionals within the broader Corporate Actuarial team. The Head of Experience Insights & Assumption Management will partner closely with Corporate Actuarial, business and corporate stakeholders to create and execute on a roadmap for developing robust and detailed data pipelines, monitoring capabilities and translating emerging experience trends into actionable insights for senior management.

The Head of Experience Insights & Assumption Management will lead an impactful function responsible for developing and governing the experience analysis and assumption-setting processes across Mass Mutual’s insurance product portfolio. This leader must demonstrate deep actuarial and financial expertise, a strong understanding of product designs and features, performance, policyholder behavior and impacts to earnings drivers and have broad leadership capabilities that facilitate taking on expanded responsibilities and being considered for future succession opportunities.

They will oversee the generation of actionable insights from experience studies, ensure assumptions are robust, transparent, and aligned with enterprise objectives as well as Experience Study and Assumption Governance development standards and bring thought leadership relating to experience studies and assumptions development that incorporates industry best practices into Mass Mutual’s capabilities. The leader will demonstrate excellent communication skills and present on experience/assumptions impacting business performance to the CFO senior leadership team and select executive-level committees including the Product Advisory Committee (PAC) and UW Surveillance Committee.

This role requires exceptional technical and analytical skills as well as superior business acumen to (1) provide the vision for and guide the development of frameworks and infrastructure that support assumption management and experience monitoring across various product lines and accounting bases, ensuring consistency, credibility, and responsiveness to emerging trends and regulatory expectations and (2) present and communicate on emerging experience trends and impacts to business/financials with clarity and credibility to various stakeholders and senior management.

This leader will also need to establish strong relationships and collaborate effectively across the CFO organization, as well as with ERM, ETX – Actuarial Data Science, Product and Operations business partners.

The Impact

Reports to
:
Head of Dividend, Inforce Management and Experience Studies

Subordinates: Manage team of 10 employees

As Head of Experience Insights & Assumption Management, this individual is expected to be:

• Accountable for experience studies and related liability actuarial assumptions across all of Mass Mutual’s insurance products and is expected to successfully partner with many key business stakeholders, including others in Corporate Actuarial, Product, CFO, ERM, ETX – Actuarial Data Science and Operations.
• Responsible for leading, developing and managing a team of talented individuals who are responsible for performing experience studies and developing recommendations for actuarial assumptions related to mortality, longevity, morbidity, terminations, lapses, premium persistency benefit utilization and other policy holder behavior analysis across many of Mass Mutual’s businesses, including Retail and Group Life (including combination products), Worksite (Life, Disability, Critical Illness, Accident, Medical Supplemental Insurance/Small Medical), Individual Health (Disability, Long-Term Care and acceleration-type riders) and Retail Annuity (MYGA, FIA, SPIA, DIA, VA and GLWB/GLDB riders).
• Lead the development and implementation of best practices around experience studies across lines of business and understand implications of updates to major insurance experience elements (mortality, lapses, etc.) to various “downstream”…