Branch Manager

Description

Description

Please note:

This is an office position located in Springfield, Illinois.

About Us:
At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.

Summary
Do you see yourself as a leader in your community? Are you passionate about helping people achieve their financial goals while building strong local connections? INB is seeking an energetic, community-minded Branch Manager to lead our South Street branch.

At INB, we believe banking is about more than transactions, it’s about people. As Branch Manager, you’ll have the opportunity to build meaningful relationships with clients, support local businesses, and guide a dedicated team of professionals. You’ll serve as a trusted advisor, ensuring that our customers receive the personalized solutions they need to reach their goals while encouraging an environment where employees can thrive and grow.

We’re looking for someone who is not only committed to operational excellence but also to make a positive impact on the community. If you’re motivated by service, inspired by collaboration, and ready to lead with integrity, this is your chance to be part of a bank that truly values people first.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as other duties that are assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Key Responsibilities:

• Lead in the Community: Be the face of INB in your area, building relationships with businesses, organizations, and community members.
• Inspire Your Team: Recruit, coach, and motivate staff to deliver outstanding customer service and achieve branch goals.
• Drive Growth: Expand customer relationships, grow deposits, and promote INB’s innovative products.
• Deliver Excellence: Ensure smooth day-to-day operations, compliance, and a welcoming branch environment.

Qualifications

• A natural leader with strong community connections.
• Experience in banking, sales leadership, or financial center management (5+ years preferred).
• Strong communication and coaching skills - you enjoy helping people grow.
• Business acumen and the ability to identify opportunities for growth.
• Willingness to obtain and maintain NMLS registration (SAFE Act requirement).

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Supervisory Responsibilities

Supervise branch staff in accordance with the organization's policies and applicable laws. Focus on the overall direction, coordination, and evaluation of staff; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Managing People

Includes staff in planning, decision-making, facilitating and process improvement;
Takes responsibility for subordinates' activities;
Makes self-available to staff;
Provides regular performance feedback;
Develops subordinates' skills and encourages growth;
Solicits and applies customer feedback (internal and external);
Fosters quality focus in others;
Improves processes, products and services.;
Continually works to improve supervisory skills.

Business Acumen

Understands business implications of…