Director, Philanthropy Operations

The Director, Philanthropy Operations provides strategic and operational leadership for Memorial Health’s internal functions, ensuring efficient, compliant and scalable support across all philanthropic programs of the Foundations. This role oversees development operations and shared services such as grants management, prospect research, planned giving, communications, data and analytics, donor services and gift processing, annual giving and stewardship, enabling the organization to maximize fundraising effectiveness and impact.n

• Bachelor’s degree in Business, Nonprofit Management, Public Administration, or a related field required.
• Master’s degree in a related field preferred.

• Minimum of seven (7) years of progressive experience in development/advancement operations, philanthropy, or nonprofit administration required.
• Minimum of five (5) years of progressive people leadership experience, including managing managers and leading multi-functional teams, required.
• Demonstrated experience across multiple development shared-service functions (e.g., grants management, prospect research, planned giving, gift processing/donor services, data & analytics, communications) required.
• Experience working within a healthcare system, hospital foundation, or other complex, multi-site/multi-market philanthropy structure preferred.

• Broad working knowledge of the full development/advancement function, including grants management, prospect research, planned giving, gift processing, donor services, data & analytics, communications, annual giving and stewardship.
• Proven strategic leadership skills, with the ability to build and scale infrastructure, processes and shared services to support system-wide fundraising growth.
• Demonstrated ability to lead, coach and develop managers, building high-performing, service-oriented teams.
• Strong knowledge of donor intent, gift acceptance policies, regulatory compliance (e.g., IRS, state charitable solicitation requirements) and audit standards.
• Fluency with donor/CRM database platforms and fundraising analytics, with the ability to translate data into insights that inform executive and board-level decision-making.
• Strong financial and budget management skills, with experience managing departmental budgets and resource allocation across multiple functions.
• Excellent executive-level communication and presentation skills, with the ability to influence and build consensus across Foundation leadership, market-based teams and system executives.
• Demonstrated change management and continuous improvement skills, with the ability to lead process standardization across a decentralized, multi-market organization.