Operations Director

FLSA CATEGORY:
Exempt, Salaried, Full Time

PAY GRADE: 408

PAY RATE: $60,817-$74,500 Annually

WHO WE ARE

At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless.

The Salvation Army North and Central Illinois Division provides these services to people in need.

As part of executive management team to serve as a resource to the Corps Officers, Directors, and program supervisors/managers regarding personnel issues, policies, facilities, property, equipment, technology and other issues affecting operations. To ensure that the business practices are conducted with integrity in a moral and ethical manner according to Salvation Army policy and procedures. Responsible for direct supervision of business staff.

Must be a team player and perform well with minimal supervision.

Provides comprehensive leadership and operational oversight for all business, financial, human resource, property management, and information technology functions to support effective mission delivery and organizational sustainability. Serves as a key member of the leadership team by partnering with Corps Officers, department leaders, divisional staff, and community stakeholders to ensure sound financial stewardship, regulatory compliance, efficient operations, and strategic resource management. Responsible for budget development and monitoring, financial reporting, payroll administration, employee relations and workforce support, facilities and property oversight, contract administration, technology infrastructure management, and organizational policy implementation.

Coordinates major projects, supports fundraising and grant initiatives, maintains critical organizational records, and ensures compliance with Salvation Army policies as well as applicable local, state, and federal regulations. Provides direct supervision and development of key administrative and operational staff while fostering a collaborative, service-oriented, and mission-focused work environment.

• Provide business oversight to Corps and potential Retail Store operations.
• Supervise, schedule, monitor, and evaluate work performance of Store Manager, Facilities Manager, Business Administrator, and Community Center Director.
• Partner with Social Ministries Director and Development Director to provide appropriate financial information and budgets for grant applications.
• Investigate and reconcile audit findings.
• Review and submit all contracts with contract face sheets to DHQ for approval and signatures.
• Assist with United Way proposals and reports for approvals and submission.
• Attend Advisory Board Meetings.
• Participate in administrative and staff meetings corresponding with responsibilities.
• Prepare written reports for Advisory Board, Corps Council, Finance Committee, and Property Committee and attend relevant meetings.
• Maintain appropriate records for all income sources and submit necessary reports.
• Coordinate large purchase items or projects, including obtaining bids, obtaining approval through numerous levels of authority, and following through on item or service delivery and payment.
• In coordination with Corps Officers establish policies and procedures and ensure they are followed.
• Assist with Christmas Kettles and other fundraising as needed.
• Recruit, screen, train, schedule, and support volunteers to meet…