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Quality Assurance Reviewer
Job in
Springfield, Sangamon County, Illinois, 62701, USA
Listed on 2026-11-05
Listing for:
State of Illinois
Full Time
position Listed on 2026-11-05
Job specializations:
-
Quality Assurance - QA/QC
Data Analyst -
Government
Data Analyst
Job Description & How to Apply Below
This Quality Assurance Reviewer position with the Illinois Department of Human Services performs comprehensive reviews of case records and call recordings for State and Federal Assistance programs, particularly SNAP, to ensure compliance with regulations and policies. The role conducts interviews with assistance recipients and staff, analyzes data to identify trends and errors, and prepares reports with recommendations for program improvement. The position is located in Springfield and includes travel requirements with occasional overnight stays.
Keyqualifications:
- Bachelor's degree with coursework in behavioral sciences
- Two years of professional experience in casework or related area
- Experience with SNAP or public assistance programs
- Experience conducting interviews and examining data
- Ability to travel and work overtime as needed
This role, Quality Assurance Reviewer at State of Illinois, could be your next move.
This opportunity is part of our work in Bio & Pharmacology & Health, Management & Operations.
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