Server - Hilton Garden Inn

Position:
Server

Reports To:

Food & Beverage Manager / Assistant General Manager / General Manager

The Server is responsible for providing exceptional dining experiences by delivering prompt, courteous, and professional service to guests. The primary focus is on taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining experience.

$10.00 per hour plus tips based on experience and qualifications.

• Greet every guest with a smile and a positive attitude, creating a welcoming atmosphere.
• Take food and beverage orders accurately, ensuring timely delivery.
• Prepare and present menu items following the restaurant’s standards, maintaining a clean and organized service area.
• Ensure that all guests are treated professionally and handle difficult situations with diplomacy.
• Assist with setting and rearranging tables to accommodate guests, as needed.
• Adhere to safety programs, health department requirements, and job safety analysis to maintain a safe working environment.
• Maintain sanitation laws and safety standards in all areas, including the kitchen and restaurant.
• Follow all applicable company Standard Operating Procedures to ensure consistent service and compliance with company policies.
• Maintain open lines of communication with all departments and share pertinent information.
• Be self-motivated and use time wisely, responding positively to new ideas and feedback.
• Assist other departments in emergency situations and perform additional tasks as directed by the supervisor.
• Adhere to all work rules, procedures, and policies established by the company, including those in the associate handbook.

• Education: High school diploma or equivalent preferred.
• Serving Experience Preferred
• Good communication skills, both verbal and written.
• Basic knowledge of food, beverages, and hospitality operations.
• Must be able to stand and exert well-paced mobility for up to 8 hours.
• Must be able to lift up to 30 lbs on a regular and continuing basis.
• Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• 401(k) Retirement Plan

• Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify.