Food & Beverage Director - SCHEELS at Legacy Point

Food & Beverage Director - SCHEELS at Legacy Point

Location:

Springfield, IL

Reporting to:
General Manager

Employment:
Full-time (Exempt)

Department:
Food & Beverage

The Food & Beverage Director is responsible for concessions and catering operations, inventory management, product ordering, training and developing Team Members, budget management, and achieving margin KPI's. This position is responsible for delivering an exceptional food and beverage experience for all park guests and is an essential leadership role on our Team.

• Directly align with SFC's Mission Statement and Core Values
• Develop an annual Food and Beverage plan that includes budget, margin, menu mix, and customer experience expectations and KPI's
• Successfully direct concessions operations
• Successfully direct catering operations
• Successfully direct product inventory management bi-monthly
• Successfully direct product ordering and vendor relationships; ensure best quality and service for best price
• Provide effective training, workflow structure, and leadership for the Food and Beverage team
• Assist with training and development of all part-time Food and Beverage Team Members
• Actively monitor food cost relating to menu pricing, margin KPI's, and product sales
• Develop and maintain concessions menus that help achieve budget and plan KPI's while enhancing the guest experience
• Develop and maintain catering menus that meet/exceed client and guest expectations while achieving catering margin KPI's
• Seek stakeholder feedback and implement changes that positively impact performance and guest experience
• Consistently execute quality control checks for Guest 1st service standards, product quality, transaction times, menu accuracy, and health inspection compliance
• Effectively collaborate with all applicable departments to maximize sales, ensure operational alignment, provide support, retain clients, and continuously improve the guest experience
• Closely monitor product sales according to location, event demographics, weather/season, indoor/outdoor, etc.
• Create new menu and marketing ideas that reflect demand/trends
• Effectively process all monthly invoices on time and in compliance with Finance Manager
• Continuously ensure all kitchen equipment is properly maintained, safe, and performing as needed
• Evaluate health and safety practices; ensure inspection compliance that results in A scores
• Assist with supporting/managing customer complaints and suggestions
• Provide scheduling and timesheet verification support and quality control
• Additional duties as assigned by the General Manager

• Proven success in effective management strategy and performance in a high-volume concessions/food & beverage environment
• Excellent knowledge of food cost, pricing, and profit margin food & beverage analysis
• Extensive management, training, and Team Member development experience
• Experience and success in customer service, leadership, and concessions/catering execution
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
• Proven ability to evaluate team member performance based on established KPI's

• Must be at least 21 years old
• 5-7 years of culinary experience
• 5-7 years of food and beverage management experience
• Serv Safe Certification required (can be obtained within 90 days)
• Requires strong communication skills, both verbal and written
• Must have strong mathematical skills
• Must have strong leadership skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure and be decisive
• Ability to motivate Team Members and work well in a team setting
• Ability to prioritize a high volume of tasks
• Must be able to work extensive hours including nights, weekends, and holidays as needed
• Proficient in Microsoft Word, Outlook, and Excel

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push
• Will be required to operate a computer
• Facility has intermittent noise

Salary: $65,000 - $65,001 per year