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Customer Experience Leader: Retail & Donations

Listing for: Goodwill Greater Milwaukee & Chicago
Full Time position Listed on 2026-11-11
Job specializations:
  • Retail
    Retail & Store Manager, Merchandising, Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 51000 - 77000 USD Yearly USD 51000.00 77000.00 YEAR

Job Description & How to Apply Below

Goodwill Greater Milwaukee & Chicago is seeking a Customer Experience Manager for our Willowbrook, IL location. You will oversee donor and customer experiences, drive store productivity, and ensure sales and margin targets are met while upholding brand standards.

You will manage Softline operations, PGFR, merchandising, and seasonal sets, while coaching staff and maintaining strong customer service and cash controls.

For the Customer Experience Leader:
Retail & Donations position at Goodwill Greater Milwaukee & Chicago, we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Leader:
Retail & Donations role in the description above.

We appreciate your interest in this position.

Join Goodwill Greater Milwaukee & Chicago and contribute to our ongoing work.

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