Customer Retention & Engagement Specialist
Listed on 2026-10-10
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Sales
Customer Success Management, Client Relationship Management
Wolters Kluwer is seeking a Sales Business Retention Representative to deeply understand customer needs, retain existing clients, and re-engage lapsed accounts. You will leverage product knowledge to negotiate service terms and contribute to retention strategies.
You will collaborate with cross-functional teams to deliver tailored retention plans, generate insights from interactions, and support sales through data-driven approaches. Onsite participation may be required at a Wolters Kluwer office.
Our organisation is growing, and we are hiring a Customer Retention & Engagement Specialist in Springfield, IL, United States.
We appreciate your interest in this position.
Join Wolters Kluwer and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Retention & Engagement Specialist role at Wolters Kluwer, based in Springfield, IL, United States.
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