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Statewide Child Welfare Call Center Specialist

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: FailSafe Communications
Full Time position
Listed on 2026-10-08
Job specializations:
  • Social Work
    Bilingual
  • Child Care/Nanny
Salary/Wage Range or Industry Benchmark: 72000 - 104000 USD Yearly USD 72000.00 104000.00 YEAR
Job Description & How to Apply Below

The Illinois Department of Children and Family Services seeks a State Central Register Call Center Worker to provide statewide toll-free telephone coverage for reporting of alleged child abuse and neglect. You will verify information, screen calls, and prepare initial reports while coordinating with CPS units across Illinois.

The role requires strong organizational and communication skills. A hybrid work schedule is available with mandatory on-site reporting to headquarters as needed.

Join us at Fail Safe Communications as our next Statewide Child Welfare Call Center Specialist in Springfield, IL, United States.

The Statewide Child Welfare Call Center Specialist position in the Management & Operations, Other field is open for applications.

We have an opening for a Statewide Child Welfare Call Center Specialist in Springfield, IL, United States within Management & Operations, Other.

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