Senior Program Manager; England area)

Who is Michaels Energy?

Michaels Energy is a veteran-owned energy consulting firm helping businesses minimize waste and maximize value through energy efficiency, engineering, and decarbonization solutions.

We partner with utilities, businesses, and other organizations to design and deliver programs that reduce energy consumption, improve building and process performance, and create lasting value for our clients and the customers they serve. Our work combines technical expertise, business insight, and practical implementation.

At Michaels Energy, our passion is developing long-term client relationships with energy users, utilities, consultants, and partners. This passion, combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture.

What is the role?

Michaels Energy is seeking an accomplished Senior Program Manager to lead and grow a portfolio of utility energy efficiency programs in New England. This role offers significant autonomy to shape program strategy, own financial and operational performance, build strong utility client relationships, and lead cross-functional delivery teams.

Building on our successful commercial and industrial energy efficiency program implementation, you'll help expand our regional portfolio, translating emerging opportunities into financially sound, scalable programs. We're looking for a business-minded leader with strong financial acumen, operational discipline, and the ability to build productive partnerships with clients, colleagues, and senior leadership.

Where can you work?

Remote within New England, with regional travel for client meetings and team collaboration. Up to approximately 15% travel.

• Own portfolio financial and operational performance, including revenue, profitability, budgets, forecasts, and contractual commitments.
• Develop program strategies, budgets, and scopes of work that align client goals, staffing resources, delivery targets, and financial performance.
• Identify risks, improve program economics, and pursue opportunities for portfolio growth and contract renewal.

• Serve as the primary client relationship manager, building trusted partnerships and proactively addressing client priorities, challenges, and growth opportunities.
• Lead strategic conversations with utility clients about program performance, improvements, and future opportunities..

• Lead multidisciplinary teams across engineering, outreach, marketing, and program operations, aligning resources, expectations, and accountabilities.
• Strengthen delivery processes and operating practices to ensure effective, efficient, high-quality program implementation.
• Collaborate with internal teams and senior leadership to solve problems, improve performance, and achieve program and business goals.

• Contribute to a culture of accountability, partnership, continuous learning, and strong execution.
• Identify and advance improvements to program economics, operational effectiveness, and the client and customer experience.
• Communicate effectively with clients, delivery professionals, and senior leadership, translating complex program and financial information into actionable insights.

• Established productive working relationships with key clients, cross-functional team members, and company leadership.
• Developed a strong understanding of your portfolio's contracts, financial performance, delivery commitments, and growth opportunities.
• Assessed the…