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Customer Service Rep Customer Success Mgr./ CSM

Fitness Club Member Experience Specialist

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Planet Fitness
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Sports/Fitness/Wellness
Job Description & How to Apply Below
A leading fitness franchise is seeking a Member Services Representative in Springfield, Massachusetts. This role includes providing exceptional customer service to members and prospective members, handling front desk activities, and ensuring a positive member experience. Ideal candidates have a background in customer service, basic computer proficiency, and a passion for fitness. Join a vibrant team dedicated to inspiring and motivating people to enjoy a healthy lifestyle.
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