Customer Experience Advocate
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
Safelite in Springfield, MA is seeking a Customer Advocate to greet customers in person and handle administrative tasks such as scheduling, work orders, and invoicing. This role also covers answering inbound phone calls and emails to ensure a smooth customer experience.
The position emphasizes delivering world-class service in a fast-paced environment, with responsibilities spanning service issues, pricing, warranties, dispatch, and accurate order processing. Travel up to 10% may be required.
The Customer Experience Advocate position in the Management & Operations, Sales field is open for applications.
We are seeking a motivated Customer Experience Advocate to join Safelite in Springfield, MA, United States.
Consider building your career as a Customer Experience Advocate at Safelite.
We have an opening for a Customer Experience Advocate in Springfield, MA, United States within Management & Operations, Sales.
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