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CLUB Member Experience Specialist

Job in Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: Bass Pro Shops
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Retail Associate/ Customer Service, Customer Service Rep
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 23000 - 26000 USD Yearly USD 23000.00 26000.00 YEAR
Job Description & How to Apply Below

Bass Pro Shops in Massachusetts is seeking a CLUB Customer Service Outfitter to deliver world-class service while guiding guests to CLUB membership benefits. You will act as product expert, handle memberships, sales, and CLUB operations, and support store objectives.

The role focuses on customer experience, accuracy in CLUB processes, and providing a premium CLUB member journey, including account questions and payments. Prior CS experience is preferred.

We would love to welcome a new CLUB Member Experience Specialist to our organisation in MA, United States.

Consider building your career as a CLUB Member Experience Specialist at Bass Pro Shops.

The CLUB Member Experience Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a CLUB Member Experience Specialist in MA, United States within Management & Operations, Sales.

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