Chief Customer Experience & Growth Leader
Listed on 2026-11-01
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Customer Service/HelpDesk
Ladders is seeking a Chief Customer Officer in Boston to own the end‑to‑end customer experience, focusing on service delivery, retention, and operational excellence. The role collaborates with senior leadership to improve implementation outcomes and post‑launch support.
The position emphasizes proactive customer care, scalable processes, and measurable improvements in client satisfaction, with a remote‑first culture and competitive compensation.
For the Chief Customer Experience & Growth Leader position at Ladders, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Boston, MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 300..
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