Bilingual Member Services Specialist; English​/Spanish

Stavros in Springfield, MA is seeking a Member Services Representative to provide telephone support to PCM consumers and staff. The role supports persons with disabilities and Deaf people as they access Personal Care Services, with a Monday–Friday 9am–4:30pm schedule.

You will manage calls and voicemails, document interactions, assist with appeals for denials or reduced hours, verify Mass Health eligibility, keep consumer records up to date, and educate clients on hiring a PCA using the Mass PCA

The following position is for a Bilingual Member Services Specialist (English/Spanish) with Stavros.

Our team is growing, and we are hiring a Bilingual Member Services Specialist (English/Spanish) in Springfield, MA, United States.

This opening is for the Bilingual Member Services Specialist (English/Spanish) role at Stavros.

We are seeking a motivated Bilingual Member Services Specialist (English/Spanish) to join Stavros in Springfield, MA, United States.