Traffic Signal Technician Integrator England

Wavetronix is looking for an Applications Specialist who is eager to help solve customer technical problems and professionally walk them through the installation, training, and support of new and existing products.

Preferred Qualifications:

• Self-starter/ Self-motivated
• Ability to travel 50%
• Minimum of 5 years of experience in technological integration or technical sales

A successful Applications Specialist will:

• Exhibit Wavetronix core values:

• People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward.
• Growth Mindset: works to constantly improve processes and improve personally.
• Innovation Driven: has ability to solve problems.

Responsibilities:

• Master installation and configuration of Wavetronix core products
• Demonstrate and troubleshoot Wavetronix products
• Build positive relationships with customers
• Provide technical training (typically up to 10 people) on products as needed either in the field or in office
• Review plans and design Wavetronix products into projects
• Conduct technical site surveys
• Provide service and customer support both in the field and over the phone
• Help manage all on-site installation/configuration of products
• Diagnose errors or technical problems and determine proper solutions
• Document processes and produce timely and detailed trip reports
• Comprehend customer requirements and make appropriate recommendations
• Keep track of current projects and support cases in CRM
• Have a basic understanding of networking
• Travel as required within and between territories.

Education:

Technical degree (EE, EET) or certifications in ITS/traffic industry preferred.

Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer’s problem, document the problem, and teach others how they solved that problem.

If you share our values and have the education and experience to help us create the most talented workforce in the traffic industry, we encourage you to apply.

Wavetronix is an affirmative action equal opportunity employer.