Patient Access​/Registration PT

ORIENTATION IS 2-3 WEEKS ON DAY SHIFT MON-FRI 8-4:30

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department.

• Verify insurance requirements
• Collect upfront collections, co-pays, and high deductibles
• Ensure that all entries concerning demographic, financial and advanced directives are accurate
• Collect non-covered fees
• Input data into Meditech system
• Complete all phases of registration process (e.g., other papers, patient bracelet, patient rights, Health Care Proxy info, etc.)
• Coordinate bed assignment for all patients and maintain death books and releases information to funeral homes

• Minimum high school diploma or equivalent; college preferred.
• Medical terminology skills.
• Relevant medical office, hospital/physicians billing, or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

• 24 Hours 7-3p three days a week including every other weekend required. Differentials will apply.
• ORIENTATION IS 2-3 WEEKS ON DAY SHIFT MON-FRI 8-4:30
• Third week required for individuals with less than one year experience in patient registration in a hospital
• Great benefits and health insurance coverage even for part time – starting Day 1

Pay Range: $17-24/hr pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center, and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.