Patient Care Technician N R39411

Overview

Join Baystate Health as a Patient Care Technician (PCT) on our Wesson 4 unit in Springfield, MA. Working under the direction of the Registered Nurse (RN), you’ll provide compassionate, hands-on care to patients while supporting the overall operations of the unit. This role offers the opportunity to build your skills in a dynamic hospital environment and make a real difference in patients’ lives.

Location: Springfield, MA

Hours: 36 hours/week |
Shift: Days (7:00 a.m. – 7:00 p.m.)

Schedule: Every other weekend and holiday required

Certification: American Heart Association BLS (CPR) required

• Provide age-appropriate, compassionate bedside care — including hygiene, skin care, mobility, and monitoring

• Obtain and record vital signs, weights, and other patient data accurately and on time

• Assist nurses and physicians with treatments, procedures, and patient exams

• Perform and document Point of Care (POC) testing, phlebotomy, and EKGs as needed

• Support patient elimination needs and specimen collection per established procedures

• Maintain equipment, ensure patient safety, and respond promptly to emergencies

• Communicate clearly and respectfully with patients, families, and team members

• Participate as a valued member of a collaborative care team

• High school diploma or equivalent preferred

• Previous healthcare experience a plus

• Basic Life Support (BLS) certification from the American Heart Association (required)

• Strong communication skills and the ability to remain composed in fast-paced situations

• Commitment to providing excellent, compassionate patient care

At Baystate Health,
YOU belong here.
We’re committed to helping you build a rewarding career through supportive teamwork, ongoing development, and opportunities to grow within one of Massachusetts’ leading healthcare systems.

We offer a competitive total compensation package that includes base pay, comprehensive benefits, and recognition programs. Pay is determined by experience, education, certifications, and other business factors.

Education: GED or HiSET

Certifications: Basic Life Support – American Heart Association;
Certified Nurse Aide – Other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.