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Hospice Improvement Coordinator – RN R39736

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Baystate Health
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Compliance
Salary/Wage Range or Industry Benchmark: 87859 USD Yearly USD 87859.00 YEAR
Job Description & How to Apply Below
Position: Hospice Performance Improvement Coordinator – RN R39736

Hospice Performance Improvement Coordinator – RN R39736

Apply to join Baystate Health in the Hospice Performance Improvement Coordinator – RN R39736 role.

Location:

East Hartford, CT

Req#: R39736

Category(s): Nursing, Quality & Improvement Nurses

Employment type: Full-Time

Shift: First

Salary: $87,859.00 – $ – $ per annum

Job Responsibilities
  • Functions as Quality Assurance/Performance Improvement (QAPI) Coordinator for Home Care and Hospice project teams, serving as resource, liaison and educator to clinical and non‑clinical staff regarding performance improvement processes.
  • Ensures that systems and/or process issues identified during performance improvement activities are referred to the appropriate department(s) or teams for resolution.
  • Utilizes PDSA cycle, lean methodologies, and other quality improvement tools in performance improvement activities.
  • Ensures that documentation of all QAPI activities is complete, accurate, easily retrievable, and current.
  • Ensures appropriate QAPI initiative documentation and issue resolution to maintain compliance with Hospice CMS Conditions of Participation and any other federal and state regulations.
  • Collects data from a variety of sources, including the EMR and HIS outcomes, to support identified quality of care and patient safety measures.
  • Manages, implements, and evaluates QAPI activities, including collecting and analyzing data and preparing formal reports for presentation.
  • Manages the coordination of data collection and reporting of performance improvement (PI) data as needed to meet the requirements of external regulatory agencies and third‑party payers.
  • Tracks risk events, including infections and patient harm, and uses data to create QAPI initiatives to prevent further occurrences.
  • Reviews and submits HIS data within the regulatory time frames, reviews documented diagnoses, and ensures consistency between diagnoses and clinical documentation.
  • Understands and teaches Hospice Conditions of Participation to both clinical and non‑clinical staff.
  • Works with the Medical Records and Finance Departments to ensure clinical documentation contains all elements necessary for billing claims.
  • Responds to Additional Requests for Documentation (ADRs) from CMS and other third‑party payers with clear, accurate written documentation.
  • Maintains a collaborative working relationship with all staff and external contacts.
  • Contributes to the day‑to‑day functioning of the Quality department and assists with special projects as assigned.
  • Assumes responsibility for own professional growth and development, including attending appropriate educational programs and maintaining clinical knowledge relevant to performance improvement responsibilities.
Preferred Experience
  • Minimum 2 Years Of Quality/Performance Improvement Experience
  • ICD‑10 Certification
Skills & Competencies
  • Ability to organize and prioritize workload to meet deadlines.
  • Ability to facilitate performance improvement process.
  • Ability to manage multiple competing priorities.
  • Ability to collaborate with both clinical and non‑clinical staff members.
  • Strong written and oral communication skills.
  • Excellent interpersonal skills.
  • Excellent computer skills, including word processing and database software.
Education
  • Associates of Science (Required)
  • Bachelor of Science
Certifications
  • Registered Nurse – State of Massachusetts

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Apply Now

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