Practice Associate R40330

Req#: R40330
Category(s): Clinical Support, Patient Care Technicians
Full Time / Part Time: Full-Time
Shift: First

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$20.38 – $23.43 – $27.53

Baystate Health, Western Massachusetts’s premier healthcare provider, is looking for a Full-time Practice Associate to join our experienced Employee Health Services team in Springfield, MA.

Baystate Health’s Practice Associates perform a wide range of administrative and clerical support duties, including program monitoring, appointment scheduling, reception services, record maintenance, data entry, and general office support. This role supports clinical operations by ensuring accurate documentation, timely communication, and efficient coordination of services.

• Full-time, 40 hours a week
• Monday through Friday, 7:30am-4:00pm
• No weekends, No holidays

• 2 Medical Center Drive
• Springfield, MA

• High School Diploma or GED, required
• Must have at least two years experience as a Patient Service Rep II
• Great interpersonal skills and able to work in a fast-paced environment a MUST
• Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education: GED or HiSET (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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