Operations Associate, Per Diem

Overview

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Per Diem Operations Associate to join our S1500 Discharge Unit in Springfield, MA.

• Per Diem, 1st Shift

• Hours:
  
  6am-6:30pm

• Baystate Main Campus

• Springfield, MA

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance

• Generous PTO – up to 25 days in the first year, with scheduled earned increases

• Continuing education support and reimbursement

• First Time Home Buyers Financial Packages

• Farm Share Memberships

• 403b retirement company match & annual company contribution increase based on years of service

• Free money coach advice from a certified professional

• Wellbeing programs that include but are not limited to mental, physical, and financial health

• Pet, home, auto and personal insurance

• Life insurance

• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

• Prior administrative experience strongly preferred

• 1-2 years  experience in customer service (healthcare setting preferred)

• Ability to work rotating days, including weekends and holidays

• Ability to multitask

• Computer literate

• Experience with electronic health records a plus

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package or any incentive payments that may be applicable to this role.

Reports to the Nurse Manager but daily activities are coordinated by the charge nurse. Under direct supervision works with patient and family centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient medical record and facilitating smooth unit operations. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information.

Facilitates bed management and patient throughput on unit. Performs functions necessary to process direct admissions to the unit. Acts as receptionist for visitors to unit and also as a business partner to the department and clinical staff. Orients patients and families to the unit, answering routine questions. Able to multitask.