Medical Receptionist - Orthopedics

Medical Receptionist - Orthopedics

Trinity Health Of New England

Join to apply for the Medical Receptionist - Orthopedics role at Trinity Health Of New England.

You would be responsible to provide essential front office support in a busy Orthopedics practice, ensuring a smooth and professional experience for every patient. Manages appointment scheduling, patient check‑in/check‑out, insurance verification, copay collection, and referral coordination. Supports the clinical team with chart preparation and handles incoming calls and documentation. Ideal for someone who is detail‑oriented, organized, and comfortable multitasking in a fast‑paced, team‑based environment with a strong focus on customer service and efficiency.

Full time

Day Shift

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

• High school diploma or equivalent
• Experience with in a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient‑centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care