Operations Associate Nights R40852

Operations Associate, Full Time, Nights R40852

Baystate Health is looking for an Operations Associate to join our team in Springfield, MA.

Schedule

• Full time, 3rd Shift (Nights)
• Hours:
  
  7:00pm–7:30am
• 36 hours/week
• Rotating holidays and weekends may be required. Shift Differential offered.

Location

• Baystate Main Campus, Springfield, MA

Benefits

• Competitive hourly pay: $16.02–$25.36
• Medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers financial packages
• Farm Share membership
• 403(b) retirement match
• Wellbeing programs
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for wellbeing activities

Qualifications

• HS Diploma/GED
• 1–2 years experience in customer service (healthcare setting preferred)
• Medical administrative experience strongly preferred
• Ability to work rotating days, including weekends and holidays
• Ability to multitask
• Computer literate

Job Responsibilities

• Bed Management: tracks, prioritizes, and assigns beds, coordinates admissions, discharges, and transfers.
• Utilizes computer applications: OA Gold, CIS, BMD, PCM Auditor, People Soft, Kronos, Staples.
• Supports unit projects: payroll, committee participation, unit time schedules.
• Communicates: provides shift handoff reports, contacts other departments, answers calls, places calls to MDs and ancillary departments.
• Resource for hospitalists and teaching teams, assists with rounds and consults.
• Greeter for new patients/families, assists other departments with information.
• Maintains patient charts, prepares discharge records, updates logs, manages supply inventory.
• Manages staffing schedules, places calls to replace unplanned vacancies, communicates with clinical supervisor.
• Conforms to emergency procedures and documents supplies.

Education

GED or HiSET (Required)

Certifications

Basic Life Support – American Heart Association

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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