Senior Technical Director, AI Adoption & Escalations
Listed on 2026-10-30
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IT/Tech
IT Project Manager, IT Consultant, AI Business & Operations, AI Engineer (Applied/Software)
Service Now seeks a senior technical leader to own the most challenging agentic escalations and provide authoritative architectural guidance across AI adoption efforts. You will coordinate across Product, Engineering, and field teams to ensure reliable, governable AI deployments at scale.
The role demands executive-level communication, deep technical fluency with Now platform components, and a proven track record in turning complex customer engagements into reusable patterns that accelerate
This role is for the Senior Technical Director, AI Adoption & Escalations role at Service Now.
We would love to welcome a new Senior Technical Director, AI Adoption & Escalations to our organisation in MA, United States.
For the Senior Technical Director, AI Adoption & Escalations position at Service Now, we are reviewing applications now.
Step into the Senior Technical Director, AI Adoption & Escalations role at Service Now in MA, United States and grow with us.
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