Business Systems Administrator

Now Hiring:
Business Systems Administrator

Location: Acton, MA / Remote
Schedule:
Pay Rate: $81.00/hour

Take your ALM expertise to the next level in a highly technical R&D environment. We’re seeking an experienced Business Systems Administrator to support the administration, configuration, data migration, and optimization of Polarion Application Lifecycle Management (ALM) systems supporting product development.

• Bachelor’s degree in Engineering or a related technical discipline

• 2+ years of experience with R&D ALM systems and workflow design

• Experience supporting product development and Design Controls using ALM or PLM tools

• Strong knowledge of Quality Management Systems (QMS) and cross-functional product development

• Experience with
  Polarion ALM strongly preferred

• Medical device experience involving FDA 21 CFR Part 820, ISO 13485, IEC 62304, or ISO 14971 preferred

• Experience with REST APIs, Mule Soft integrations, SQL, Velocity reporting, dashboards, or ALM integrations preferred

• Support ALM data migration, testing, reporting, and validation activities

• Administer Polarion systems, user access, roles, permissions, licenses, and SSO

• Configure projects, repositories, workflows, and approved AI-enabled capabilities

• Build SQL/Velocity reports, dashboards, and performance metrics

• Integrate Polarion with external systems and tools

• Troubleshoot system issues and optimize performance

• Develop ALM documentation, workflows, user guides, and training materials

• Maintain compliance with QMS, security, and governance requirements

• Medical, dental, vision, and pet insurance

• 401(k) Retirement Savings Plan

• Employee Assistance Program (EAP)

• Commuter/Parking Accounts

• People Perks

• Health Savings Account (HSA)

• AD&D Insurance