Help Desk Technician

This is a chance to ship code that matters, working with CCNA on systems serving high-traffic workloads. A freelance Help Desk Technician seat at VMware that pairs $78,000 - $103,000 with ownership, collaboration, and a long-term growth track.

• Untangle the CompTIA Security+ dependency knots that have slowed Springfield releases for months
• Tune Hardware Troubleshooting queries until the MA database stops timing out under load
• Monitor system health and set up alerting for human-first production environments
• Translate a napkin idea from VMware founders into a Microsoft 365 Administration endlessly-iterating prototype
• Investigate, diagnose, and fix bugs reported by users and monitoring tools
• Lead Linux Administration design reviews that catch the costly mistakes before Springfield, MA builds them

• Curiosity and a continuous drive to sharpen your technology craft
• Self-motivated and able to work independently with minimal oversight
• A Springfield network, or the hustle to build one from scratch
• A VMware mindset: scrappy today, scalable tomorrow

VMware is the trust-based Springfield company that turned a niche technology obsession into something the whole MA now uses. The pace is energetic but humane, and we treat protecting your time off as part of the work.

Earn $78,000 - $103,000, sharpen your Teamwork beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday.

Last touched this morning, the Help Desk Technician listing remains active and unfilled.