General Manager

Job Description

Posted Friday, December 19, 2025 at 7:00 AM

Devon Self Storage, one of the largest privately owned national self‑storage developers and operators, manages over 190+ properties and approximately 200,900 units nationally. Founded in 1988 by Ken Nitzberg, and now a member of The Inland Real Estate Group of Companies, Inc., Devon has established itself as a leader in the self‑storage industry having owned, managed, or developed more than 350 self‑storage facilities in 32 states and three European countries.

Inland and Devon are both headquartered in Oak Brook, Illinois.

The General Manager will manage all aspects of the store operations, including but not limited to store revenue, safety, security, customer service and state and federal compliance.

• This position is on‑site with a flexible schedule Monday–Saturday
• This is a store‑front position; please check the job posting for city, state specifics before submitting your application.
• The pay range for this role is $19.00 – $23.27.
• This role is eligible to receive an uncapped monthly performance‑based bonus.

The General Manager will have a passion for customer service, a background in lease management or a similar field and a reputation for being goal‑oriented. The General Manager will report directly to the Regional Director.

• Ensure the store is open and closed and secured each business day.
• Meet and exceed sales objectives through unit rentals, insurance protection and retail sales of other in‑store products.
• Maintain a safe and secure environment for all employees, customers, and visitors.
• Coach and lead teammates on how to meet or exceed company KPI goals.
• Train employees on safety practices and policies and enforce compliance.
• Foster an environment of accountability for customer service; resolve customer concerns, work order and repair requests.
• Securely manage payments and processing, handle cash and balance receipts, and deliver bank deposits accurately and timely.
• Manage the security of company assets, functionality and repair of company equipment and cleanliness of company grounds.
• Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner.
• Partner with the auction vendor and Regional Director throughout the auction process, including handling collection calls and notices, preparing for auctions, buyer payout process and preparing the unit for new tenants.

• High School Diploma or Equivalent
• Ability to lift up to 30 lbs
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• If the employee owns a motor vehicle it must be insured.
• Strong ability to multi‑task and manage multiple tasks simultaneously.
• Strong supervisory and leadership skills
• Strong written and verbal communication skills
• Ability to problem‑solve and conflict‑resolution skills.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

• Associate degree or bachelor’s degree in business management or other related fields
• 2–3 years of related experience in retail, real estate, rental property management, logistics and transportation, e‑commerce, construction, insurance or hospitality and housekeeping

Ready to take your career to the next level? Devon Self Storage is looking for talented individuals who are passionate about helping us become the best in the business. With competitive wages, medical and retirement benefits, paid time‑off, room for growth, and a friendly work environment, we’ll help you reach the top of your game. Join us and be a part of our growing success story!

Hourly Pay Range: $19.00 – $23.27 hourly (Eligibility to participate in the company incentive bonus program).

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Company‑paid life insurance…