General Manager

Overview

Owens & Minor is a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries. We provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after one year of service
• Employee stock purchase plan
• Tuition reimbursement

The General Manager (GM) is responsible for supporting sales efforts and will visit with high-value customers and administer the efficient daily operation of the branch office, including operations, supporting sales through service levels, service, and safety in accordance with Apria’s objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. The GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

Pay range: $90, Annually

• Full P&L responsibility for profit center(s) including both revenue and operating income.
• Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
• Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and assisting the sales staff to achieve results.
• Responsible for achieving key focus product starts budget and for cash collections.
• Utilizes technology and tools to their fullest capabilities in order to support and drive sales growth through exceptional service levels and optimize performance at the branch.
• Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
• Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and supporting sales.
• Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
• Monitors key performance indicators and is responsible for implementing corrective measures.
• Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
• Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
• Performs other duties as required.

• Responsible for hiring, coaching, developing, and performance management of subordinate staff.
• Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

Education and/or Experience

• Four year college degree or equivalent experience required.
• At least 5 years related experience is required.
• Must reside within an area of primary responsibility.

Certificates, Licenses, Registrations or Professional Designations

• N/A

Skills, Knowledge and Abilities

• Effective mentoring of subordinate staff
• Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
• Financial management (budgeting)
• Strong problem solving skills
• Time management skills
• Change management skills
• Behavioral interviewing
• Ability to adjust quickly to business requirements
• Sales strategy execution
• Financial/business acumen
• Strategic vision
• Results driven
• Ability to communicate effectively in person, on the phone and electronically

• CRM proficiency
• Proficient in Microsoft Office Suite

• English (reading, writing, verbal)

• College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

Certificates, Licenses, Registrations or Professional Designations

• Licensed Respiratory…