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Sales & Service Coordinator : NJ-Livingston-Post Date

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Goldfish Swim School
Full Time position
Listed on 2026-01-10
Job specializations:
  • Management
    Operations Manager, General Management
Job Description & How to Apply Below
Position: Sales & Service Coordinator Location: NJ-Livingston-07039 Post Date: 05-26-23

Benefits:

  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Saving lives, making waves, and paving the way for your career.

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Goldfish Swim School has been an award winning industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can‑do perspective, and enjoy working with kids.

We provide paid on‑the‑job training, flexible scheduling, a rewarding work environment, and a one‑of‑a‑kind culture that will make you smile, too!

We are looking for a Manager on Duty to be part of our growing Goldfish Swim School Livingston and Springfield locations. We are seeking a self‑starter who is motivated to grow and succeed!

Very competitive compensation based on experience.

Requirements:
  • Exceptional organization skills
  • The ability to communicate and connect with employees and customers to build trust and genuine relationships.
  • Ownership and initiative to solve problems and make recommendations.
  • Shows the ability to make sound objective decisions based on facts, logic, and good judgement in a timely manner.
  • Results driven, with an infinite mindset.
  • Has intrinsic motivation to succeed and to lead the team in succeeding.
  • Sharp attention to detail and ability to incorporate multitasking in oversight.
  • Positive, upbeat attitude that focuses on producing results through coaching, not driving.
  • Qualifications:
    • Bachelor's Degree
    • 2 year experience in coordinating, training, and supervising.
    • Customer service, relationship building, and sales experience preferred.
    • 1 year aquatics experience – Lifeguarding, coaching, teaching, and/or supervising.
    • Strong organization, computer, and training skills.
    • The ability to multi‑task and effectively manage multiple situations at once.
    • Able to sustain a high level of energy in the most positive manner.
    Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Bonus opportunities

    Hourly Rate: $20 - $21

    Duties and Responsibilities:
  • As a lead, directs and controls the daily operations, ensuring the school is running according to GSS standards.
  • Assists both departments in managing the day to day operations by: upholding Values & Standards, ensuring policies, procedures, and systems are consistent, organizing & delegating, and providing support through mentoring and training.
  • Assists both departments in leading by contributing to the following: initiatives, goals, elevation & change, troubleshooting, momentum & traction, cooperation & commitment, and empowering the team.
  • Demonstrates continued growth in Leadership Development.
  • Lead the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction during swim lessons.
  • Provides disciplinary action when necessary and/or direct team members to management.
  • Attends and assists all In‑Services, Workshops, and L10 Meetings.
  • Proficient in all technology platforms (The WAVE) to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. The WAVE consists of iCP, Salesforce, and LMS.
  • Proficient in the Visual Curriculum Book.
  • Maintains a streamlined communication system between the GM and team.
  • Oversees the opening and closing process.
  • Able to troubleshoot the pump room for safety.
  • Participates in teaching, deck supervising, and sales & Service maintain proficiency in all skill sets.
  • Assists in the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
  • Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
  • If you meet these qualifications love working with children and are looking for a job that is rewarding both professionally and financially please apply! Goldfish Swim School teaches children from 4 months to 12 years old how to swim and be safer in and around the water. The tropical environment of our state of the art aquatic facility is like no other, the detailed curriculum we teach is proven with over 12 years of extraordinary results.

    Goldfish Swim School is not just team it is a family.

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