Credit & Collections Manager
Listed on 2026-10-14
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Management
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Accounting
Credit & Collections Manager
Springfield, MA | $85,000 - $95,000
Are you a proven collections leader ready to take ownership of an organization's credit and collections function? This is an opportunity to join a stable, growth-oriented company where you'll have the ability to make a direct impact on cash flow, process improvement, and team development.
Why You'll Want to Join- Lead the entire collections function and influence business results
- Manage and develop a team of three professionals
- Join a well-established organization with a strong reputation and long-term stability
- Work in a technology-driven environment focused on continuous improvement
- Visible leadership role with the opportunity to drive change
- Comprehensive benefits package
- Lead and manage all collection activities across the organization
- Supervise, coach, and develop a team of three collections professionals
- Handle escalated collection matters and key customer accounts
- Build strong client relationships to improve payment performance
- Drive timely collections efforts and reduce aging receivables
- Analyze collection metrics and identify process improvements
- Partner with internal teams to resolve customer issues and support business objectives
- Serve as the organization's primary Credit & Collections leader
- Prior experience leading a Credit & Collections team
- Strong knowledge of accounts receivable and collections best practices
- Experience managing complex customer accounts and escalated issues
- Demonstrated success improving collections performance and reducing aging
- Excellent communication, relationship-building, and leadership skills
- Experience utilizing ERP systems and technology-driven processes is a plus
If you're looking for a leadership opportunity where your expertise will be valued and your results will be recognized, we'd love to connect.
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